songs will not open on Mac

[1bass]

I am having the same problem can't open song,playlist with my MAC Just had upgrade to Mavericks. Ireal on my Android phone is working great> click on globe, titles click ,can't open .
1bass

 

[Niki]

Could you please check if you have the old version of the app on your computer? Or the old iReal book Editor?

 

[1bass]

New version pro, I got Mavericks early yesterday and then got iReal last night

 

[Niki]

I'm sorry, a few more questions: did you purchase the Mac OS X version of iReal Pro last night or did you update it? In case you updated it, do you still have the old iReal b in your Applications folder besides iReal Pro? Also can you check with the Spotlight search to see if there are multiple copies of iReal b or iReal Pro by any chance?

 

[Bruce]

I'm having the same problem. v5.0 purchased from app store. This is the only copy I have. os maverick.

 

[Niki]

I'm having the same problem. v5.0 purchased from app store. This is the only copy I have. os maverick.

Do you use any audio interface? Please email us your App Store receipt through the contact us form.

 

[Bruce]

I am having the same problem can't open song,playlist with my MAC Just had upgrade to Mavericks. Ireal on my Android phone is working great> click on globe, titles click ,can't open .
1bass

I guess I don't have a receipt for ireal Pro. I've got the receipt for ireal b. It must have let me download the newest version. Can I email you the old receipt?

 

[Bruce]

Do you use any audio interface? Please email us your App Store receipt through the contact us form.

No, I do not have an audio interface.

I have an older version: ireal b 2.0 I guess the app store let me download ireal pro 5.0. Can I email you the receipt for that?

 

[Niki]

So you have the OS X version and the iOS version as well, right? Email us the OS X receipt and we will send you a code.

 

[Bruce]

So you have the OS X version and the iOS version as well, right? Email us the OS X receipt and we will send you a code.

Yes that's correct. I emailed you my receipt for the Mac version of iReal B v. 2.0. My iOS devices work perfectly.

Thanks,

Bruce

 

[Bruce]

I downloaded version 5.0.1 and entered the code you gave me. The program still won't load the songs from the forum. I tried Jazz 1300 and Sabor a Mi.

 

[Bruce]

I tried loading the backup set that I made and it worked perfectly. I'm wondering if it has something to do with the firewall software.

 

[Niki]

I downloaded version 5.0.1 and entered the code you gave me. The program still won't load the songs from the forum. I tried Jazz 1300 and Sabor a Mi.

Which browser do you use?

 

[dflat]

also check you do not have any old versions of the app - run a search (trash them, empty trash)

 

[Bruce]

To all those that are having a problem importing songs on the Mac. Try this:

Keep iReal Pro closed and then click on the song or song list that you want to import. This should do the trick. It works for me.

 

[Niki]

To all those that are having a problem importing songs on the Mac. Try this:

Keep iReal Pro closed and then click on the song or song list that you want to import. This should do the trick. It works for me.

I just tested it with iReal Pro open and it worked fine. Let us know which song you couldn't import so we can check it. Thank you!

 

[Bruce]

I just tried to open the pop 400 with iReal Pro open and it wouldn't let me import it. When I closed iReal Pro and tried it again it worked perfectly. Might be something with Maverick or maybe it's the security software on my mac.

 

[Niki]

I just tried to open the pop 400 with iReal Pro open and it wouldn't let me import it. When I closed iReal Pro and tried it again it worked perfectly. Might be something with Maverick or maybe it's the security software on my mac.

It worked fine for me on Mavericks. What kind of security software do you have?

 

[tonewellington]

I just got a MacBook Pro given to me, but it is running Mavericks. I am trying to import the songs and playlists from my ipad iRealPro and they will not open up on my computer. I email them over, but what would normally be the link at the top of the page to import the list, is NOT a link. How can I fix this?

 

[pdxdjazz]

iRp Songs and playlists via email are now in HTML attachments. Open the email attachment, then touch/click the link.
If there is a problem emailing the attachment, try an alternate account or a web-based service hot/g mail instead of an ISP addy.
There are other suggestions earlier in this thread too.

)BOB