Problem: Can't print or export sheet. (OSX)

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13thOvertone

New member
Hi,

When I try to print a file nothing happens. Same when I klick on the button to export to email. Exporting to midi works fine. When I print with other programs like Microsoft Office I don't have this problem. I already reinstalled iReal Pro but it didn't change.

OSX 10.9.3
iReal Pro 5.0.6

Cheers
 
Hello,
There seems to be a small bug which might be related to full-screen mode (it might be related to being in Full screen mode then quitting).
I am unclear as to the exact steps to fix it but some of these might help:
- Window>Exit full screen mode
- click some songs
- quit then re-launch the app
Do these in any order, from time to time check to see if the Print window or Email Song (or Playlist) works. Once I have the problem, I can seem to clear it in about 20 seconds just trying these things.
Let me know if this works. Thanks.

We are working on an update so will look into this.
 
Hello, we think we have located the problem (nothing to do with full screen mode).

It happens when you first open the app and either choose Print or Send. Because no song has actually been selected yet, the options do not work. Just click on a song and it should work.
If you think there is something else happening to cause this, let us know and we will look into it.
Thanks.
 
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