Copy and Paste does not work as shown on Video

[larryseyer]

I have iReal b on my iPhone, iPad, and Mac OS-X.

For some reason, the copy and paste function on the iPhone 4s does not work as shown on the video.

Anybody experience this before?

Any ideas why it doesn't work as it should?

Larry

 

[massimobio]

How, is it not working properly?
Did you double tap and drag?

 

[larryseyer]

Yes, I double tap then drag.

I see a blue line over the area I want to copy.

When I release I get NO copy dialog box.

The cursor disappears and I have to double click to get the cursor back.

It does not work like the video shows.

I am using latest iOS on iPhone 4s.

L

 

[larryseyer]

So that you can see what I'm doing and also so that you can see what IT is doing here is a video demonstrating what I am experiencing::

http://larryseyer.com/media/video/iRealbug20120809.mov

Larry

 

[massimobio]

Thanks for the video. Yes, I've had two other people reporting the same issue.
I haven't been able to reproduce the strange behavior on any of my devices.
Is there anything set to something other than default on your iPhone?
Anything you can think of. Keyboard settings. Bluetooth... Anything at all.
What iOS version are you on and do you have the latest version of iReal b 4.2.1?
Would you be willing to uninstall iReal b and reinstalling it?
(you would need to make a backup of any songs that you edited or made yourself)
Thanks for you help figuring this out and sorry about the inconvenience.
Massimo.

 

[larryseyer]

I have already un-installed and re-installed iReal b

I did this just before I recorded this video for you.

Bluetooth is on.
triple click home is set to 'voice over'
ios version 5.1.1
carrier AT&T
Capacity 57.4 gigs
Available 6.2 gigs
Model MD269LL
Modem Firmware 2.0.12
Siri is on
Voice Feedback Handsfree Only
Raise to Speak off
Cell data is on
Data roaming is off
no VPN
iTunes wifi sync is on
Spotlight search is set to contact, applications, notes, events, and messages
auto-lock is 5minutes
passcode lock is off
restrictions off
keyboard auto-cap on auto-correct on check spelling on enable caps lock on shortcut "." on
There are a couple of shortcut keys programmed
accessability
voiceover off
zoom off
large text off
white on balck off
speak selection off
speak auto-text off
icloud uses contacts, calendars, reminders, bookmarks, notes
photo stream is on
documents and data is on
find my iphone is off
icloud backup is off
music - lyrics & podcast info on
group by album artist on

Hope this helps!

Larry

 

[massimobio]

Larry,
Still no luck on my side in trying to replicate this issue.
You say that you have bluetooth on, do you have any devices connected? Can you try and turn it off?
You don't happen to be in NY by any chance? I'd like to diagnose your device directly.

Massimo.

 

[larryseyer]

No, I'm not in New York.

I'm in Austin Texas.

BTW, I just tried turning bluetooth off and it did not make a difference.

Larry

 

[massimobio]

Baffling.
Could you please email me directly from iReal b. (Hub - Support - Report a problem)
If you have the time I'd like to set you up with a custom build of iReal b so I can get some usage data from you.

 

[larryseyer]

Will do... right now.

L

 

[larryseyer]

Fixed!

Thank you for going the extra mile and finding this weird bug.

For those who are following this thread (and those who were experiencing this same issue)

IT IS FIXED!!!!!!!!!!!!!!!!!!!!!!

YAY!!!

Thank you!

Larry

 

[Danodownunder]

I have the same problem on an ipad 4 how did you fix it ??

Fixed!

Thank you for going the extra mile and finding this weird bug.

For those who are following this thread (and those who were experiencing this same issue)

IT IS FIXED!!!!!!!!!!!!!!!!!!!!!!

YAY!!!

Thank you!

Larry