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  • You might see a notification number on the Mac App store icon in the dock to tell you an update is ready, but you can check in the Store under Updates - this is for any apps purchased from the app store under your iTunes account name.
    I now have iRealb v2.8 on my MacPro. Does the software update automatically to my MacPro? If not, where do I find the latest downloadable version on your site?
    Assuming you used the same iTunes account as you say, perhaps log out on ipad then back in again in Settings, Store (iOS 6 calls it iTunes&App stores). Then check you have the latest version of iReal b by checking in the App store for updates.
    In iReal b, there will be an option in Hub, Store to restore your purchases.

    If you are still having problems, backup your iPad iReal b songs (Hub, Utilities, Backup) or Send all your playlists and songs to yourself, uninstall iReal b then install again.

    Also if you think there is a problem with your account, check with Apple.
    We sometimes miss tech support questions via Visitor messages. There is an email link in the Hub, Help and Support section for a directly email to us if we do not respond to you here.
    Thanks for contacting us.
    Recently I attempted to purchase the Chord Scales plugin for my iPad. However, I am getting error messages saying that I have to "purchase the app" (iReal b) before I can purchase the plugin. The thing is that I already have the iReal b app on my Mac, iPhone, and iPad. I was able to purchase the plugin for each without a problem except for my iPad.

    One iPad message says that my app was purchased using another Apple ID. But I have always used the same ID to purchase all my apps. Another says it "cannot connect to the App Store." All my Internet connections are in good order. It is only within iReal b on my iPad that this message appears.

    Is there a reason/ solution to my issue?
    I just purchased iRb for my Mac. I already have the Styles Packages on my iPad and iPhone. Do I have to purchase them again for my Mac?
    I just purchased iRb for my Mac. I already have the Styles Packages on my iPad and iPhone. Do I have to purchase them again for my Mac?
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